Greetings Exiles,
Please make sure you read our article on Crom Coins before proceeding with this article, as you'll find more information on the error messages you may encounter when purchasing this currency.
On initial release of the new Crom Coins currency with Update 3.0, players on the PlayStation platform may experience the following issues:
- Crom Coins are not granted if purchased while in-game
The purchased coins will still be received, but this may give a confusing error message.
- Notification of a chargeback will appear when the Crom Coins currency total is adjusted by store purchases
This error can occur when you visit the dashboard, and then buy Crom Coins from the store. In this situation, please log out to the main menu. The Crom Coins will then be added correctly.
As mentioned previously, this only impacts the PlayStation platform and will only occur if Crom Coins are purchased directly from the Playstation store.